Returns & Exchanges

At Pepper, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't quite right or you have changed your mind, we are committed to making your exchange or refund as effortless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or perfume.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing